Privacy Policy

1. Who We Are

APM Cleans LLC ("we", "us", or "our") operates the website at https://apmcleans.com and provides professional cleaning services in Columbus, Ohio. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

2. Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, and service address provided through our contact or booking forms.
• Booking details — service type, preferred date and time, and any special instructions you provide.
• Employment information — name, contact details, and any information submitted through our employment application form.
• Usage data — pages visited, time spent on pages, browser type, and referring URLs, collected automatically via standard web server logs or analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the cleaning services you request.
• Schedule and confirm appointments.
• Process payments for services rendered.
• Review employment applications.
• Improve our website and service offerings.
• Send service-related communications (confirmations, reminders, follow-ups).
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

We may share your information with:

• Service providers — third-party vendors who assist us in operating our website, processing payments, or delivering services (e.g. payment processors). These parties are contractually obligated to keep your information confidential.
• Legal authorities — when required by law, court order, or governmental regulation.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will securely delete or anonymise it.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of certain uses of your information.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the effective date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: